With Media Widget’s remote access service, we are able to link in to your computer using a state of the art internet based application that we have you install on your machine. With this new program installed, we then have the ability to fix or troubleshoot software problems, train or instruct users, as well as download or upload files remotely all while you watch comfortably from your desk chair. In most cases you don't even have to be in front of your computer. 

Did you know that 97% of all personal computer issues and malfunctions are related to software?

One of the key benefits to our remote access service is the added value and ease of use it provides our clients. We can help you with your computer issues day or night saving you vital time and money by not requiring you to drop off your machine at a store or be forced to pay hefty call out fees that most other technical assistance providers require.

We provide a few versions of this service

One Time: This service is designed for the average desktop user that only needs help every once in a while. There are no contracts or service plans needed. You call us and we fix it.

All Ways There Service: For users that require computer instruction or  tend to have computer issues more often than most. We have a few monthly plans that allow you to save money over our one time service as well as include expedited handling and reduced after hours cost.

Corporate Remote Management: Do you run a large business or institution? Do you need help keeping multiple computers or workstations running smoothly? Media Widget technicians have special training dealing with large networks. Use our inexpensive service to help keep your IT costs down.  You can pay as you go or create a customized plan dependent on your use and specific needs. Some options come with free 24/7 phone support, reduced rate after hours call outs, and emergency priority handling. Contact our sales team for further information.