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Support Options: FAQ's Data Base: The FAQ's data base is filled with common questions and answers that people have asked before you. This is the first place to find hassle free answers to your questions or concerns. Available to be browsed 24/7 365 days a year. Support Ticket System: This a prioritized email alerting system for our customer service techs. It has mainly being created to help clients with detailed oriented problems or concerns. Tickets are treated and serviced by priority level and order in which they were received. Please use this system if you are experiencing problems that you were not able to find a answer to in our FAQ data base. This service is open 24/7 365 days a year. Live Help Desk: This is a instant chat session with a customer service or sale associate that take place right on this web site. This service is usually open during normal business hours. Email Request: This is a standard email contact form and is commonly used if you know the department and or party you are trying to reach. Please review our department email directory to communicate to the specific party. Phone Request: We have representitives standing by during normal business hours that can help you over the phone. Please review our phone directory prior to placing your cal. |